Terms of service

TERMS & CONDITIONS

Last Updated: June 2026

1. Overview

Welcome to Kora Culture. These Terms and Conditions ("Terms") govern your access to and use of our website, products, and services ("Services").

Our store is powered by Shopify Inc. By accessing our website or placing an order, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree with these Terms, please do not use our Services.

2. Eligibility and Account Responsibility

By using our Services, you confirm that:

  • You are at least the legal age of majority in your jurisdiction.

  • All information provided is accurate, current, and complete.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You accept responsibility for all activities conducted under your account.

3. Products and Descriptions

Kora Culture sells football jerseys, football apparel, accessories, and related merchandise.

We strive to display product images, descriptions, colors, and pricing as accurately as possible. However:

  • Actual product colors may vary depending on screen settings.

  • Product images are for illustrative purposes.

  • Minor variations in design, packaging, or manufacturing may occur.

We reserve the right to modify, discontinue, or update products without prior notice.

4. Orders and Acceptance

All orders placed through Kora Culture are subject to acceptance and availability.

We reserve the right to:

  • Refuse or cancel any order.

  • Limit quantities purchased.

  • Request additional verification before processing an order.

An order is considered accepted only after payment has been successfully processed and a confirmation email has been issued.

Returns, exchanges, and refunds are governed by our Refund Policy.

5. Pricing and Payments

All prices displayed are listed in the applicable currency shown on the website.

Kora Culture reserves the right to modify prices at any time without prior notice.

Customers are responsible for any applicable:

  • Taxes

  • Customs duties

  • Import fees

  • Shipping charges

By placing an order, you authorize us to charge your selected payment method for the total amount due.

6. Shipping and Delivery

We deliver across Saudi Arabia and selected GCC countries.

Estimated delivery times are provided for convenience only and are not guaranteed.

Kora Culture is not responsible for delays caused by:

  • Shipping carriers

  • Customs clearance

  • Weather conditions

  • Public holidays

  • Circumstances beyond our control

Risk of loss and ownership transfers to the customer once the order has been handed to the shipping carrier.

7. Intellectual Property

All content on this website, including:

  • Logos

  • Branding

  • Graphics

  • Product images

  • Text

  • Website design

  • Marketing materials

is owned by or licensed to Kora Culture and protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without prior written permission.

8. Third-Party Services and Links

Our website may contain links to third-party websites, services, or tools.

Kora Culture is not responsible for the content, policies, availability, or practices of any third-party platform.

Your use of third-party services is at your own risk.

9. Feedback

Any feedback, suggestions, ideas, reviews, or recommendations submitted to Kora Culture may be used without restriction or compensation.

By submitting feedback, you grant Kora Culture the right to use, reproduce, modify, and implement such feedback for business, operational, or marketing purposes.

10. Prohibited Uses

You agree not to:

  • Violate any applicable laws or regulations.

  • Infringe upon the rights of others.

  • Upload malicious software, viruses, or harmful code.

  • Attempt unauthorized access to our systems.

  • Interfere with website functionality or security.

  • Use automated systems or bots without authorization.

  • Engage in fraudulent, deceptive, or abusive conduct.

11. Disclaimer of Warranties

The Services and products provided by Kora Culture are offered on an "as is" and "as available" basis.

To the fullest extent permitted by law, Kora Culture makes no warranties, express or implied, regarding:

  • Website availability

  • Product availability

  • Accuracy of information

  • Uninterrupted operation of the Services

12. Limitation of Liability

To the fullest extent permitted by law, Kora Culture, its owners, employees, affiliates, and service providers shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our Services or products.

Our maximum liability shall not exceed the amount paid by the customer for the applicable order.

13. Indemnification

You agree to indemnify, defend, and hold harmless Kora Culture, its owners, employees, affiliates, partners, and service providers from any claims, liabilities, damages, costs, or expenses arising from:

  • Your use of the Services.

  • Your violation of these Terms.

  • Your violation of applicable laws.

  • Your infringement of third-party rights.

14. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Kingdom of Saudi Arabia.

Any dispute arising from these Terms, your use of the Services, or purchases made through Kora Culture shall be subject to the exclusive jurisdiction of the competent courts of the Kingdom of Saudi Arabia.

15. Changes to These Terms

Kora Culture reserves the right to modify, update, or replace these Terms at any time.

Changes become effective immediately upon publication on the website.

Continued use of the Services after any updates constitutes acceptance of the revised Terms.

16. Contact Information

For questions regarding these Terms and Conditions, please contact:

Kora Culture

Email: [YOUR EMAIL]

Phone: [YOUR PHONE NUMBER]

Website: [YOUR WEBSITE]